Advocate for your customers with insights
Educate and empower your company on what's most important to your customers in their own words.
Loved by thousands of customer success teams
Easily Advocate for Your Customers
Nobody knows customers better than Customer Success teams. But communicating that knowledge can be frustrating. Now it's easy to capture and share what's most important to customers.
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Empower Your Product & Marketing Teams
Turn your everyday customer meetings into a gold mine for your product and marketing teams. Give them the power of direct product feedback or candid testimonials.
One Source of Customer Knowledge
When you use Grain on your customers meetings, you have one place to truly understand customers. Onboarding new customer success managers or coaching current team members becomes a breeze.
How Customer Success Managers Use Grain
No more manual notes
With Grain, you can truly listen and be present in your customer meetings. We'll capture everything for you.
Catch all the product feedback and customer testimonials
Become your product & marketing teams' favorite person by empowering them with golden insights from customers.
Create compilations of customer insights
Remix and combine customer clips to tell a powerful narrative.
