7 Best Conversation Intelligence Tools for Revenue Teams in 2026
Why Teams Look for Conversation Intelligence Tools in 2026
AI meeting tools, like Gong, are powerful platforms. But Gong (among others) come with trade-offs that push sales teams — especially growing ones — to explore other options:
Enterprise-level pricing. For example, Gong starts at roughly $1,200–$1,500 per user per year, with multi-year contracts often required. For a 10-person sales team, that's $12,000–$15,000 annually before implementation costs.
Long implementation cycles. Enterprise-grade onboarding means weeks (or months) before your team sees value.
More than most teams need. Gong's revenue intelligence suite is built for large organizations with dedicated RevOps teams. If you're a 5–50 person sales team, much of it goes unused.
Bot-based recording. Gong joins calls as a visible bot participant, which can create friction with prospects — especially in industries where trust and privacy matter.
If any of that sounds familiar, here are seven strong alternatives worth considering.
Quick Comparison: Gong Alternatives at a Glance
1. Grain — Best Gong Alternative for Growing Sales Teams
Pricing: Free plan available; paid plans from $19–$39/user/month
Platforms: Zoom, Google Meet, Microsoft Teams
G2 Rating: 4.6/5 (255+ reviews)
If your team has outgrown free notetakers but doesn't need (or want to pay for) a full enterprise revenue intelligence suite, Grain hits the sweet spot.
Grain is an AI notetaker built specifically for growing sales teams. It records and transcribes every call, generates AI-powered notes and summaries, and syncs everything to your CRM automatically. What makes it different from Gong — and from most alternatives on this list — is how it records.
What Sets Grain Apart
Bot-free recording with video. Grain records via a desktop app — no bot joins the meeting. And unlike other bot-free tools that only capture audio, Grain captures video too. That means full video highlights you can clip and share, not just walls of transcript.
For sales reps who sell to privacy-conscious buyers or work in industries where a recording bot is a dealbreaker, this is a genuine competitive advantage.
Video clips and highlights. Click any moment in your AI notes or transcript to create a shareable video clip. Send the 30-second clip of the prospect's exact objection to your manager, instead of writing a summary from memory.
CRM sync that actually saves time. Notes, action items, and deal properties auto-sync to HubSpot and Salesforce. AEs report saving 5+ hours per week on admin work after switching to Grain.
AI coaching and deal intelligence. Grain provides coaching suggestions and surfaces deal insights across conversations — the revenue intelligence capabilities you'd expect from Gong, without the enterprise price tag.
Why Choose Grain Over Gong
Grain saves teams 60%+ on average compared to Gong pricing. There's no multi-year contract lock-in — cancel anytime, with a 14-day free trial. Bot-free recording means zero prospect friction. Video highlights and clips go beyond basic transcripts. And Grain offers free recording migration for teams switching from Gong.
Where Gong Still Wins
Gong has deeper analytics for large RevOps teams and more mature enterprise compliance features. If you have 200+ reps and a dedicated RevOps function, Gong's depth may justify the cost.
Best for: Sales teams of 5–100 reps who want conversation intelligence and CRM automation without enterprise pricing or bot-based recording.
2. Sybill — Best for AEs Who Want AI to Handle the Busywork
Pricing: Essentials from $19/user/month; Business at $79/user/month (annual)
Platforms: Zoom, Google Meet, Microsoft Teams
G2 Rating: 4.8/5
Sybill positions itself not as a notetaker, but as an AI sales assistant that actively moves deals forward. It drafts follow-up emails, autofills CRM fields after every interaction, and gives you a ChatGPT-style interface to query insights across all your deals.
Key features include Magic Summaries with AI-generated call summaries, AI follow-up emails drafted in your tone within minutes, CRM autofill for Salesforce, HubSpot, and Zoho, a ChatGPT-like Ask Sybill interface for querying across deals, deal workspaces with pipeline visibility and buyer signals, and pre-meeting briefs with AI-powered prep docs.
The main drawbacks: Sybill uses bot-based recording, offers no video clips, and requires the Business plan ($79/mo) for full CRM automation and Ask Sybill. Most value lives in the Business tier.
Best for: AEs and sales teams (5–100 reps) who want an AI assistant that handles follow-ups, CRM updates, and deal intelligence automatically.
3. Chorus by ZoomInfo — Best for Enterprise Teams on ZoomInfo
Pricing: Starting at ~$8,000/year (includes 3 seats); ~$1,200/seat additional
Platforms: Zoom, Google Meet, Microsoft Teams
G2 Rating: 4.5/5
Chorus is ZoomInfo's conversation intelligence platform and the most direct enterprise competitor to Gong. The integration between conversation data and ZoomInfo's contact database is its strongest selling point.
Features include call recording with AI analysis, deal intelligence tracking commitment phrases and buyer sentiment, coaching scorecards, ZoomInfo data enrichment layering conversation insights with contact and intent data, and multi-channel analysis across calls and emails.
Drawbacks include enterprise-level pricing that requires a sales conversation, limited value without ZoomInfo, bot-based recording, and a UI that can feel dated.
Best for: Mid-to-large enterprise sales teams (100+ reps) already invested in ZoomInfo.
4. Avoma — Best All-in-One for Small and Mid-Sized Teams
Pricing: Free plan available; paid plans from $19/user/month
Platforms: Zoom, Google Meet, Microsoft Teams
G2 Rating: 4.6/5
Avoma is a meeting lifecycle platform — scheduling, note-taking, coaching, and CRM automation in one tool. For SMBs that want a single platform instead of cobbling together point solutions, it's a compelling option.
Key features: AI meeting notes with automatic categorization, built-in scheduler and lead router, conversation intelligence with call scoring, revenue intelligence on higher tiers, and CRM sync to HubSpot and Salesforce.
Drawbacks: less mature conversation intelligence than Gong, bot-based recording, no video clips, and revenue intelligence only on higher-priced plans.
Best for: SMBs (10–200 employees) looking for one affordable platform for scheduling, meeting notes, and basic conversation intelligence.
5. Fireflies.ai — Best Budget Option for Meeting Transcription
Pricing: Free plan available; Pro from $10/user/month (annual)
Platforms: Zoom, Google Meet, Microsoft Teams, and others
G2 Rating: 4.5/5
Fireflies is the go-to budget alternative for teams that primarily need transcription and summaries — not a full revenue intelligence platform.
Key features: transcription in 100+ languages, AI summaries with action items and topic detection, searchable meeting archive, 50+ integrations, and Talk to Fireflies (powered by Perplexity AI) for in-meeting questions.
Drawbacks: no revenue intelligence or coaching, bot-based recording, no video clips, free plan limited to 800 minutes, and AI credit limits can gate core features.
Best for: Budget-conscious teams that need solid transcription and AI notes without the sales analytics layer.
6. Fathom — Best Free Option for Individual Reps
Pricing: Free plan with unlimited recordings; Premium from $19/user/month
Platforms: Zoom, Google Meet, Microsoft Teams
G2 Rating: 4.8/5
Fathom has carved out a niche as the generous-free-plan AI notetaker. If you're a solo AE looking to automate meeting notes without asking your company to buy a tool, Fathom is hard to beat on price.
Key features: unlimited free recordings and transcriptions, AI summaries (5/month free, unlimited on paid), click-to-highlight during calls, CRM sync on Team Edition and above, and coaching analytics on Pro.
Drawbacks: free plan limits AI summaries to 5/month, limited team collaboration on lower tiers, bot-based recording, no video clips, and CRM integration requires paid plans.
Best for: Individual sales reps or freelancers who want free meeting recording and are okay with limited AI features unless they upgrade.
7. Clari Copilot — Best for Enterprise Revenue Operations
Pricing: Starting at ~$60–$110/user/month (quote-based)
Platforms: Zoom, Google Meet, Microsoft Teams
G2 Rating: 4.5/5
Clari Copilot is the conversation intelligence module within Clari's broader revenue platform. If your organization already uses Clari for forecasting and pipeline management, adding Copilot creates a unified system where every conversation feeds directly into your revenue model.
Key features: real-time coaching with live battlecards, RevGPT for AI summaries delivered via Slack, buyer signal detection feeding into forecasting, post-call analytics with conversation scoring, and seamless Clari integration enriching pipeline inspection.
Drawbacks: opaque enterprise-level pricing, limited value without the broader Clari platform, complex implementation, and bot-based recording.
Best for: Enterprise revenue teams (200+ reps) already using Clari for forecasting who want conversation intelligence integrated into their revenue platform.
How to Choose the Right Gong Alternative
The best alternative depends on your team size, budget, and what you actually need from a conversation intelligence tool.
Choose Grain if you're a growing sales team (5–100 reps) that wants Gong-like features without the enterprise price tag or bot-based recording. Grain is the only tool on this list with bot-free recording and full video capture.
Choose Sybill if your AEs are drowning in post-call admin and want AI that drafts follow-ups, fills your CRM, and lets you query across deals.
Choose Chorus if you're an enterprise team on ZoomInfo wanting enriched conversation data.
Choose Avoma if you want one affordable platform for scheduling, notes, conversation intelligence, and CRM sync.
Choose Fireflies if you need budget-friendly transcription with broad language support.
Choose Fathom if you're an individual rep who wants free meeting recording.
Choose Clari Copilot if you're an enterprise RevOps team on Clari wanting real-time coaching.
Frequently Asked Questions
Is Gong worth the price?
For large enterprise sales organizations with 200+ reps and dedicated RevOps teams, Gong can deliver strong ROI. For small and mid-sized teams, the pricing ($1,200–$1,500/user/year with multi-year contracts) often exceeds the value extracted. Most growing teams find alternatives like Grain offer 80–90% of the functionality at a fraction of the cost.
What is the cheapest Gong alternative?
Fireflies.ai has the lowest paid pricing at $10/user/month (annual). Fathom offers the most generous free plan with unlimited recordings. Grain, Avoma, and Sybill all start at $19/user/month with more comprehensive features including CRM sync, AI coaching, and deal intelligence.
Can I switch from Gong without losing my recordings?
Yes — some alternatives offer migration support. Grain provides free recording migration for teams switching from Gong, preserving your conversation history.
What is a bot-free AI notetaker?
Most AI meeting tools join your calls as a visible bot participant. A bot-free notetaker like Grain records via a desktop app instead — no bot in the call and no notification to other participants. This matters for sales teams where a recording bot might create friction with prospects.
Do I need conversation intelligence or just meeting transcription?
If you just need recordings and transcripts, Fireflies or Fathom will work. If you want AI coaching, deal intelligence, CRM automation, and team-wide insights, you need conversation intelligence — which Grain, Sybill, Chorus, Avoma, and Clari Copilot provide at various price points.
Looking for more comparisons? Check out our full Grain vs. Gong breakdown, Grain vs. Fireflies, and Grain vs. Fathom.
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